Frequently Asked Questions
What Shipping Methods Are Available?
We ship USPS mostly Ground and LTL. You can use your own freight company as long as you have a valid account number and provide trackable air or sea way bill.
Do You Ship Internationally?
We do ship internationally if there are no restriction on products or country that is been shipped to. you can use your own freight forwarder to handle your documentation and taxes as we are not responsible for any duties going out or coming in.
How Long Will It Take To Get My Package?
For the most part USPS delivers your products in few days. We ship from warehouses cross the content to ease the delivery to you.
What Payment Methods Are Accepted?
We accept All major Credit cards up to $2500. E-check or check are accepted. ACH or Wire at no charge. Lease or buy with Net term are Available based on D&B score.
We allow 90-Days to return damaged or wrong products or DOA. We will pay for your shipping charges to return products to us. All you have to do is to make sure to return every thing that was shipped to you.
All credit cards maybe refunded in one billing cycle. All check or e-check are refunded in 30-Days. All wires are refunded within 30-Business Days.
Order & Retunrs
How do I place an Order?
You may Place order on line up to $2500 and send us a purchase order by email or other methods available to you.
How Can I Cancel Or Change My Order?
Once an order is placed you may not cancel while in motion. Once the product has been delivered to you simply return it to us.
Do I need an account to place an order?
You must have a valid and in good standing account to be bale to order products.
How Do I Track My Order?
order tracking is active on home page and we do send tracking on every order.
How Can I Return a Product?
You can return product to us for up to 90-Days and we pay for return shipment.